No.  Your employer has access to summary data only.  Your medical information is protected and is not shared with any outside party.  Tri-Star must comply with HIPAA and protect your personal medical information.

Simply go to www.tri-starsystems.com and select the Participant Login.  Use your social security number and password to securely Login to view your remaining balance and previously filed and paid items.

This information is updated as claims are received, approved and paid, throughout the day.  You are viewing up-to-date information any time you Login, 24/7!

No.  Your Benny Card is actually a stored value card and works much like a gift card with a declining balance.  You do not have a PIN associated with this card as you would have with a debit card.  Be sure to select “credit” when using this card to pay for medical expenses.  If you hand your card to the provider for payment, please tell them this as well.

This is your personal decision.  We do however recommend that you elect what you know you will owe for expenses you expect to have provided in the upcoming Plan Year.  It is not advisable for you to guess at this amount.  Generally, you can predict some known expenses such as prescription costs for the year, eye exams, glasses and contacts, orthodontics payments, scheduled dental work or scheduled surgeries.  Any amount you elect beyond this educated guess is a little risky. 

Your goal is to get the tax advantage (25 – 40% savings on each dollar) on as much as you can reasonably predict.  This way, you at least save taxes on the bulk of your expenses.  There is no way to predict illness or accidents.  Therefore, you shouldn’t elect dollars for these type of expenses.

Avoid delays in receiving checks in the mail by signing up for direct deposit of your reimbursements.  Simply go to www.tri-starsystems, click on the Participant Login, click on Direct Deposit and complete the banking information.  The next time you receive a payment from Tri-Star, we’ll deposit it directly into the bank account you provided.  This even saves you a trip to the bank to deposit the check!

Do you want to know when we send the payments? Provide an email address while you are logged in as well & we’ll send you an email to notify you of each payment and the status of your account balance.