Tri-Star’s ongoing investment in technology, namely our proprietary software application, Beneflex®, benefits the employer and the participant. Our flexibility allows us to respond quickly to client customization needs and ad hoc report requests. Technology efficiencies afford us the ability to handle a growing customer base, control personnel costs, pass on technology advances to clients and maintain a competitive price.
Participants as well as employers benefit from feature-rich functionality and real-time account data 24/7. In a high tech environment, our customer service staff can process data efficiently and have access to participant information to ultimately provide hands-on support for the participants. We continue to make the personal touch, the ability to talk to a real human being in the central United States, a priority for service to each and every participant.